Replly AI / Business policies
Cancellation & Refunds
Last updated: 17 September 2026 · English
Replly AI provides custom business services. This landing page does not take payments or sell a standard subscription. Sending an enquiry is free and does not create a paid commitment.
Before a project starts
You can withdraw an enquiry or decline a proposal without an enquiry cancellation fee. Before paying for a project, request a written agreement that identifies the contracting business, deliverables, milestones, charges, payment schedule, and cancellation and refund conditions.
After accepting a project
Cancellation, work already completed, deposits, third-party costs, and any refund are governed by the agreed project terms and applicable law. This website does not impose a blanket “no refunds” rule or promise an automatic refund. Non-refundable items, if any, must be disclosed and agreed before payment and remain subject to applicable law.
Requesting cancellation or a refund
Email harshith@repllyai.com, use the contact channel in your proposal or invoice, or use our contact form. Include your project or invoice reference, a contact number, and a brief explanation. Do not send bank passwords, card numbers, OTPs, or other sensitive payment credentials through the enquiry form.
We will review the request against the agreement, work delivered, and applicable legal obligations. Any approved amount, payment method, and expected processing time should be confirmed in writing. Bank and payment-provider processing times may vary.
Changes, delays, and statutory rights
Changes in scope, pauses, delays, or service concerns should be raised promptly through the project’s agreed communication channel. Any revised scope, schedule, or commercial terms should be documented. Nothing in this policy restricts refunds or remedies required by applicable law.